Our Leadership Team.

Leading the agency with a set of core values, our senior leadership team is guided by our We Culture and No-Clutter mindset. As a House of Talent, we believe in building success through collaboration, performance and accountability.

Mandy Arnold

President/CEO

Mandy brings two decades of managing senior-level market strategy, crisis communications and public relations for regional and national brands. Having navigated major crises across industries, Mandy is a trusted advisor within the C-suite. Her experience in managing brand perception and mitigating high-risk issues includes environmental issues, community conflicts, product recalls, major corporate crises, executive transitions, organizational change and market repositioning efforts. Clients she’s worked with include Martin’s Famous Potato Rolls, Under Armour, Anheuser-Busch, Hair Cuttery, Sylvan Learning, R.J. Reynolds, Herr’s Potato Chips, Marvin Windows and Doors, Wolfgang Candy, Porter and Chester Institute, Mount Nittany Medical Center, York Water Company and Penn Waste. Mandy holds a master’s degree in Communications Management and a graduate certificate in Integrated Communications and Strategic Public Relations.

Rick has 35 years of experience managing all aspects of Integrated Marketing Communications agency operations and client relationships. Focused on creating brand strategy that builds enhanced market presence through creativity and visual design, Rick has launched successful brand initiatives for clients like Wyndridge Farm, The Pfaltzgraff Co., OSS Health, RKL CPA, Harsco Corporation, Community First Fund, Brewery Products, Lebanon Transit, The Byrnes Health Education Center, Susquehanna Riverlands and Commerce Bank.

Rick is a past recipient of the Central Penn Business Journal’s Forty Under 40 Award, Kutztown University’s Young Alumni of the Year Award, and the American Advertising Federation Silver Medal Award. He holds a master’s degree in Communication Arts with a concentration in Public Relations and Advertising. In addition to his work at Gavin, Rick is also a professor of Graduate studies at Southern New Hampshire University and York College of PA.

Jason Altland

Jason is a veteran in the user experience, E-commerce, software development, and webhosting space with over 18-years of experience.  Recently Jason has lead an Omni-Channel project team for The Bon-Ton Stores. Previously Jason had worked for Comcast for over a decade.  Jason currently leads the efforts on design/development of new contents ranging from new sites to PPC campaigns.

Jason holds an Associate degree in Computer Science as well as MCP, MCDBA, and MCSE certifications from Microsoft.

A solution-oriented, hands-on financial professional, Sarah brings over 15 years of experience directing and executing the financial operations of successful businesses. Having served on senior-level leadership teams for past employers OSS Health, Point 2 Point Global Security and North Pointe Surgery Center, Sarah has a demonstrated ability in strategic financial planning, financial reporting, budget administration and financial policy development. Sarah’s experience building motivated, high-functioning teams, both internal and external to the organization, help her ensure continued business growth and financial success. Sarah is a graduate of of York College of Pennsylvania with additional advanced coursework completed for South University.

Sarah Ward - Controller