Mandy Arnold Discusses Crisis Communications With WITF’s Scott Lamar
When a crisis communications expert owns a restaurant and a boutique branding and communications agency in the midst of a global pandemic crisis, there’s no room for anything short of proactivity.
Mandy Arnold, Gavin President/CEO and co-owner of The Left Bank Restaurant and Bar, spoke with WITF’s Smart Talk to discuss how she’s using her professional crisis experience to protect her employees and the community at large from the spread of the COVID-19 coronavirus.
She also stressed the importance of evaluating and properly managing organizational communications in the midst of a crisis situation.
“You will likely be judged more for how you managed your communications process than the fact that this virus hit your company,” Mandy said.